FAQ

In Canada, each province has its own laws on particle emissions and other specifications. In Quebec, the Clean Air Regulation (CAR), sections 124 to 129, applies.

Clients require 2 permits:

• A municipal permit stipulating that the retort installation does not contravene any municipal by-laws with regards to the land in question. They have no authority over the emissions,
• Certificate of authorization for operating a cremation retort with the Environmental department of the province;

The steps are:

• Obtain municipal permit,
• Choose retort and supplier,
• Fill out documentation, model and other documents for the MoE and send everything along with the municipal permit.

Pyrox specialists assist you in the request for permits.

We recommend an annual visit for inspection and calibration.

It depends on the use of the retort.

• As a general rule, the floor is replaced after 1,500 to 2,000 cremations. Approximately $7,000 depending on the region;
• As a general rule, the complete refractory is replaced after 5,000 cremations. Approximately $50,000 depending on the region and the type of retort;
• However, these amounts vary significantly depending on the use of the retort. A client that performs 1 cremation per day (5 cremations per week) will damage the retort significantly more than another who performs 5 cremations in a single day (25 per week). This is due to thermal shock. We have already performed a complete refractory replacement after only 850 cremations.

This depends on each province;

In Quebec, this is the code:

• The operator of a cremation retort or animal incinerator must, at least once every 5 years, perform source emissions testing of the gases emitted into the atmosphere, calculate the particle concentration, and for that purpose, measure each of the parameters necessary for the calculation,

In addition, the operator must carry out the first sampling and calculation within 1 year as of June 30, 2011 in the case of an existing incinerator or, in the case of a new cremation retort or incinerator, within 1 year as of the date on which the cremation retort or incinerator is put into operation.

This depends on the province;

In Quebec, the code requires a minimum of 2 metres above the building and the emissions released from the stack must not surpass 80% of the ambient air standard for total particles, and this must be between 0 and 1000 m from the stack. If the emissions are above standard, the stack height must be increased to dilute the emissions at sensitive points around the retort.

Here is a typical case for Quebec:

• Signature and deposit,
• 2 weeks to complete the MoE (Ministry of the Environment) documentation,
• When the documents are sent to the MoE, the period is approximately 70 business days on average to respond “yes,” “no” or “maybe”:
  • If “yes,” we proceed to the other step,
  • If “no” or “maybe,” we make changes to the file and this may prolong the process by some weeks/months,
• When the client receives his/her certification, we start to manufacture. Between 6 to 12 weeks according to the production schedule,
• Total of 6 to 8 months following the contract signature;

The average life span is 20 to 30 years.

Yes, during start-up, technical training is given to the new owner of the retort.

As a general rule:

• Pyrox handles the delivery and the physical installation of the retort and the stack,
  The client then has the electricity connected to the retort by his/her electrician and the gas connected by his/her gas technician,
• The client must also connect the retort to the Internet. A network cable must therefore be available in the room.

As a general rule, Pyrox handles the delivery and the physical installation of the retort and the stack.

1 year on parts and labour. There are limitations on the refractory (explosions due to cardiac defibrillator or bad equipment operation).

Grinder, processor, lifting table, automatic loading system, flashing, counterflashing, CEMS, replacement parts.

• Cremation retort;
• Stack;
• Filtration system;
• Energy recovery system.

Yes. For example, 1 or 2 annual visits for the inspection and/or calibration.

Not with the models presently on the market.

In a larger sized retort. The model X1000 is limited to 500 lbs. In a larger sized model, this can increase to 750 lbs.

Yes, if you have remote access to your corporate network.

In general, no. We install an acoustic housing or mufflers on the fans.

A hot hearth unit is a secondary chamber below the primary chamber. This heats the retort floor in the area where the coffin is placed.

• For the moment, we have decided to allow the client to choose the colour of the retort;
• An option is offered for a customized front.